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PRIVACY POLICY

Information We Collect

We collect the following personal information from you on the Dental Hub Geelong website forms, including, but not limited to:

  • First and Last name
  • Email address
  • Phone number
  • Enquiry type

 

By entering this information, you are providing personal information that will be used by Dental Hub Geelong for the sole purpose of scheduling your appointment or returning your contact request.

If you choose to enrol as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics.

To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters or any of our emails by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

Passive Information We Collect

Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Dental Hub Geelong website:

Device data. We collect data from the device and application you use to access the Dental Hub Geelong website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.

Usage data. We collect usage data that may include which Dental Hub Geelong webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Dental Hub Geelong collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Dental Hub Geelong email messaging and to monitor and improve email deliverability and open rates.

How Information Is Shared

Except as set forth in this Privacy Policy or as specifically agreed to by you, Dental Hub Geelong will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

(a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

(b) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.

Your Rights To Access and Control Your Personal Data

At the time you choose to enroll as a subscriber of our website or any time thereafter, you can choose to opt-out of receiving emails from us by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will complete this request within 30 days of the initial request for information being received. Please contact us via the email listed below to initiate this process. If you need further assistance regarding your rights, please contact our office, and we will consider your request in accordance with applicable laws.

To the extent required under applicable law, and subject to our rights to limit or deny access/disclosure under applicable law, you have the following rights in your Personal Data. You may exercise your rights by contacting us at the address below.

Access: You may receive a list of your Personal Data that we process to the extent required and permitted by law.

Rectification: You may correct any Personal Data that we hold about you to the extent required and permitted by law.

Deletion: To the extent required by applicable law, you may request that we delete your Personal Data from our database.

Complaint: You have the right to contact or file a complaint with state authorities (Attorney General) or supervisory authorities about our mishandling of Personal Data. To do so, please contact your local data protection or consumer protection authority.

Data Retention

We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.

Analytics and Advertising Services Provided by Others

Google Analytics. In addition, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website includes aggregated and anonymised data about your location, device type, screen resolution, browser version, and other non-personal information. Such information will be transmitted to and stored within Google’s Data Centres. Please note that while Google uses your IP address to collect this information, your IP address and any other personally identifiable information are not stored.

The information Google retains is used to evaluate the use of our website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Further information may be obtained by visiting Google’s privacy policy.

Opting Out. You can opt out of Google Analytics using a browser plugin such as Google Analytics Opt-out Browser Add-on.

We use this information to conduct research and analysis to better understand how visitors are using the Dental Hub Geelong website, so that we can improve our website experience. From time to time, Dental Hub Geelong or it’s operations contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Dental Hub Geelong and its operations contractors and will never be given or sold to a third party.

Information Security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using SSL to encrypt many of our website services. No method of transmitting or storing data is completely secure, however, if you have a security-related concern, please contact our office.

Changes to This Policy

We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the our site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

Contact details

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us. Dental Hub Geelong
  • 1-5 Ballarat Rd North Geelong Victoria 3215
  • (03) 4224 0066
  • info@dentalclinic.com.au

Email Dental Hub Geelong

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